What to look for when choosing a property manager
By | 5th Jul 17

Many people see property managers as professionals who just find tenants, collects the rent and keeps the landlord in the loop for maintenance or issues. This isn’t always the case as a great property manager does more than this. They are your risk advisors from the very first marketing process to ensure your investment is leased by the right tenants. It’s an industry that can experience high turn-over in staff as well as tenants, which can lead to loss of income through vacancy or bad communication when issues or concerns arise.

The whole process of managing a property well includes understanding owner’s corporation rules and regulations, legislations on situations such as pets, pools, safety and much more! When choosing your property manager we recommend looking past the potential rental return for your investment. Anyone can find a tenant for your rental, but not anyone will go above and beyond to protect it.

It’s ok to “interview” your Property Manager

Ask your potential Property Manager how they have dealt with past issues or how they rationalise a great tenant for you. Are they looking just for a short term fix or are they really going the extra mile to secure someone who will care for your property? After all, a good relationship with your property manager will ease any stress you may have, so you can be assured your investment is in the right hands.

Your Property Managers past experiences and knowledge of the Residential Tenancies Act is important to ensure they know how to handle difficult situations and ensure the best outcome for you. There is so much more than just collecting the rental and conducting inspections, a Property Manager needs to know how to handle Owners Corporation issues, lodge and handle insurance claims on your behalf and know exactly what steps to take to evict a bad tenant.

You want a Property Manager that takes initiative and is attentive not just to you as a landlord but also to the tenant. We have all experienced poor customer service at some point in our lives whether being the landlord or as the tenant. The process can lead to stress and most often than not, an experienced property manager can easily mitigate any concerns to ensure both parties are happy with an outcome.

 

If you’re looking for a property manager who cares about you and also the people who live in your investment contact our experienced team today to see how we can help you with your portfolio. Call now and take Advantage of our three month free management offer. 1300 239 901