Tenant maintenance request


Does the rental property you are living in require maintenance? Please fill out the details below and a team member will contact you as soon as possible.

URGENT assistance

Note: If you require URGENT assistance, please contact our office on 03 9883 8900 to ensure the repair can be attended to as early as possible. If your request is out of business hours, please contact one of our emergency tradespeople listed below:  

Ace Locksmith 9534 0586

Elecflight 0401 539 880 or Surelec 9416 4425


NSG Maintenance 9696 4688 / 0433 338 777

Chad Lewis 0421 948 109

Paul Engels Plumbing 0438 531 495

South Melbourne Glass 9690 4982 

Bayside Carpet Dry Cleaning, Stephen Morgan 0409 002 655


Under the Residential Tenancies Act 1997, the following items are considered to be urgent repairs. 

If you arrange for a repair and it is not listed below as an emergency repair, the landlord may not be require to reimburse you for the costs.

  • Burst water service.
  • Gas leak.
  • Broken or blocked toilet.
  • Serious roof leak.
  • Dangerous electrical fault.
  • Flooding or flood damage.
  • Failure or loss of gas supply, electricity or water.
  • Serious storm or fire damage.