Interview with Laura Braun
By | 20th Oct 15

Interview with the finalist of Residential Property Manager of the Year Award

 

 

Laura Braun started her Property Management career in 2008 and during that time has managed both residential and commercial properties on behalf of her clients. Laura is honoured to have been nominated for the REIV Residential Property Manager of the Year award and we asked Laura the following questions. 

 

 

 

What are the top qualities that you believe make a good Property Manager?

I believe a good Property Manager needs to be a good listener. Each day we are having conversations with Owners, Tenants, tradespeople and Owners Corporation Managers and we need to ensure that we listening carefully to identify their needs and concerns. Often owners can be anxious about their rent being late or maintenance issues and a we need to take the time to listen carefully to assist them.

What do you like most about your job?

I love the people l work with at Advantage as they are more than just staff members, it is more like a family. I also love solving problems for my clients and tenants and find it rewarding to solve the ongoing challenges each day. It feels great to provide my clients with solutions to their problems.

How do you think you add value to your owners?

I think my owners know that l really do care about their property and that l want to provide them with a great service. I wear my heart on my sleeve and want to give them the best advice to make sure they are always looked after.

To become the best Property Manager that I can be, I pursue all forms of training and development that can be made available to me in relation to software, solutions, trust accounting, Owner's Corporation, Administrative Support, Sales, Buyer Agent & Vendor Advocacy. In order to become all knowing, I will have to experience all facets of the business. I am also currently studying my full license as l want to continue to learn and grow which will benefit my owners.

What does it mean to you to be nominated for this award?

It feels great to have been recognised by the REIV and my peers for my work. I am very excited about attending the awards night but to be honest, I already feel like a winner having been nominated and if l do win that will just be the icing on the cake. It's a great achievement to be nominated knowing that all my hard work has been recognised.

We want to congratulate Laura on this wonderful achievement and wish her all the best for her nomination. Should you have any questions regarding Property Management or our property, you can contact Laura by calling 03 9883 8900 or emailing lbraun@advantageproperty.com.au