Renter maintenance request


Does the rental property you are living in require maintenance? As all maintenance must be in writing, please complete the details below and your Property Manager will contact you as soon as possible.

URGENT assistance

Note: If you require URGENT assistance on your residential property, please contact our office on 03 9883 8900 during business hours. If outside of business hours, please contact one of our emergency tradespeople listed below:  

LOCKSMITH - Ace Locksmith 9534 0586

ELECTRICAL - Watrix - 1300 928 874

PLUMBER - Melbourne Plumbing Group - 1300 116 486

GLASS REPLACEMENT - South Melbourne Glass 9690 4982 

CARPET/FLOORING - Bayside Carpet Dry Cleaning, Stephen Morgan 0409 002 655

Under the Residential Tenancies Act 1997, the following items are considered to be urgent repairs.  If you arrange for a repair and it is not classified as being an emergency repair, the landlord may not be require to reimburse you for the costs.

  • Burst water service.
  • Gas leak.
  • Broken or blocked toilet.
  • Serious roof leak.
  • Dangerous electrical fault.
  • Flooding or flood damage.
  • Failure or loss of gas supply, electricity or water.
  • Any fault or damage in the premises that makes the premises unsafe or insecure.
  • An applicance, fitting or fixture that is not working properly and causes a substantial amount of water to be wated.
  • a serious fault in a lift or staircase.
  • Serious storm or fire damage.